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Can I block users from modifying CLOSED work... Expand / Collapse
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Posted 2/15/2006 11:08:09 AM
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Last Login: 8/2/2006 10:57:57 PM
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Can I block users from modifying CLOSED work orders only?
Block modification of closed worked orders to still modify other work orders.

I had an issue recently where my assistant when in and modified closed/invoiced work orders that had already been sent to Quickbooks with QBI.

Which means that the new charges did not get sent to Quickbooks.  Is there a way to lock those closed records?

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Post #782
Posted 2/15/2006 11:17:39 AM
AyaNova Sales & Support

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Last Login: 10/10/2008 2:53:05 PM
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Hi Eric

This is a feature of AyaNova v3.

A service workorder set to Closed is only available for historical access - it can not be edited by anyone.

- Joyce

 

[Edit Sept 2006: AyaNova v3.2.5 as well now includes a feature whereby you can set the security group users belong to with the ability or not to have access to the Closed field in a workorder - thereby restricting whether users can close or not close a workorder ]

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