AyaNova service management & work order software
AyaNova Support Forum
Home       Members    Calendar    Who's On
Welcome Guest ( Login | Register )
        



Preventative Maintenance Report for Client Expand / Collapse
Author
Message
Posted 8/10/2006 2:19:23 AM
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member

Group: Forum Members
Last Login: 6/7/2007 4:48:55 AM
Posts: 23, Visits: 87
I have been using the preventative maintenance service and tasks group for check list. After a preventative maintenance is completed and technicians added their comments. I would like to be able to print/email PM report to the client.  The dispatching report does not include comments entered in the labor field. The detailed complete service work order does not print task group. Are there any others templates that cross between both reports?
Post #1875
Posted 8/10/2006 8:25:33 AM
AyaNova Sales & Support

AyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & Support

Group: Administrators
Last Login: Today @ 2:10:09 PM
Posts: 1,834, Visits: 4,252
Hi Raymond

Preventive Maintenance items are meant to be used a "template" for a service workorder in that they allow you to create one PM that automatically converts to a service workorder based on the combination of the Next Service Date and Threshold Time Span.

The sample report templates that come with AyaNova for preventive maintenance orders are therefore based on this - a sample report to identify PM's next service dates, and sample report identifying the Client and unit to be serviced inthe next PM.

You can create a new custom report template for any area of AyaNova including the Preventive Maintenance grids. I would suggest going through the tutorial on making a new service report available in this Support Forum section at http://forum.ayanova.com/Topic1298-100-1.aspx As the tutorial is based on creating it from the Service Workorders grid, just create from the Preventive Maintenance grid as the basic steps are the same.

To include tasks in a report, I would suggest reviewing the designer of the Service Workorders sample report template Sample Dispatching Report as it has been designed to display tasks.

Report templates available from one grid are not available from a different grid. Service workorder report templates are not available from the Preventive Miantenance grid as each has different datasets - Service Workorder report tempaltes refer to data from a service workorder, whereas Preventive Maintenance report templates refer to data from a preventive maintenance.

If you have questions on a custom report template, I would be happy to help. If you have questions, do always zip up a copy of your exported report template and attach to your posting, along with details of the questions so that I may help.

- Joyce

AyaNova Sales & Technical Support
http://www.ayanova.com
Post #1878
« Prev Topic | Next Topic »


Reading This Topic Expand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: AyaNova Sales & Support

Permissions Expand / Collapse

All times are GMT -8:00, Time now is 3:41pm

Powered by InstantForum.NET v4.1.4 © 2008
Execution: 0.031. 10 queries. Compression Disabled.