I've attached two templates I am having trouble trying to get the Client Name and Unit S/N to display on the report.  I have quite a few other templates I am having the same issue with but these two are the ones I need to use presently.  All were created pre-version 3.3.3.

I read through and tried the suggestions listed in the upgrade notice http://forum.ayanova.com/Topic2579-100-1.aspx.  I have also tried deleting and recreating the two problems fields without success.

Would you please take a look at the two templates I have uploaded and advise if there is a quick tweak I can do to make these fields display?

Thanks,

Bob

	Post Attachments
	Template Problems - Units.zip (2 views, 75.10 KB)

I will take a look and get back to you as soon as I can.

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com

The Detailed report template you provided did not have a WorkorderHeader band - resulting in the report not understanding where to get any data from and resulting in blank fields. I created a copy of the Sample Unit History Report Showing Labor Details Plus Sub-Charges and Totals from http://forum.ayanova.com/Topic790-103-1.aspx and have put in the zip file attached for you.

The report called Unit History Report you sent had a GroupHeader band not tied to any dataset - resulting in the report not understanding where to get the data fields from.

I deleted that GroupHeader band, added a GroupHeader band for within the WorkorderHeader band and set the Client datafield to show within there. I also editd the collection property for this GroupHeader band so that it groups on the client name (in case you have more than one client filtered to show on the grid).

I also added the unit's serial number datafield into the Detail band for the WorkorderItem.

It is not possible to use the unit to group from the workorderheader - because the data from that is actually avaialble from the WorkorderItem

If you want to group units to display together for the same client, it is suggested before printing that you sort the Items grid first column by the Clients, and second column by the Serial Number so that the units are already in order when you print.

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com

	Post Attachments
	newunithistoryreports.zip (4 views, 69.46 KB)

I will compare the ones I have against the ones you provided and learn where I made my mistakes so I don't have to keep pestering  you.

Bob

If you find others and not sure what to do, do let me know as you have done by zipping up the old and attaching.

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com

This issue is the customers name and address information in the detail section is blank. After reading your post here I noticed that this detail section does not have an appropriate detail header assigned to it but when I create a new detail header it creates a whole new detail section as well.

This is the first time I have tried attaching a file to a post so forgive me if I don't get it right the first time

Thanks in advance...JOE

	Post Attachments
	_Work Order.zip (2 views, 52.38 KB)

You will need to create a new detailed workorder report from scratch - this report template is not useable in AyaNova v3.3.3.0 or higher, nor can be edited to work.

I would suggest downloading and importing the Sample Dispatching Report template from http://forum.ayanova.com/Topic2580-103-1.aspx and customizing it - as it already has the bands inserted (for WorkorderHeader, for WorkorderItem, for ScheduledUsers etc) along with their datafields so that you can see what goes where.

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com

thanks for the help.

JOE