AyaNova service management & work order software
AyaNova Support Forum
Home       Members    Calendar    Who's On
Welcome Guest ( Login | Register )
        



Creating one PM to generate one Service... Expand / Collapse
Author
Message
Posted 8/5/2008 12:38:34 PM
AyaNova Sales & Support

AyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & SupportAyaNova Sales & Support

Group: Administrators
Last Login: 11/14/2008 11:59:15 AM
Posts: 1,851, Visits: 4,297
Hi

An AyaNova user emailed us that she wanted a PM to generate to the same workorder - "adding to it" for each week of the month for service on Monday.

A PM can only generate a new workorder - it can not generate to an existing workorder adding to it.

I wanted to post here my suggestion to her to make a single PM for the client for the month with each service identified in its own workorder item record.

For example:

  1. Create a PM with Next Service Date of Sept 1 2008 with Monday as the desired day, 1 month as the Generate Time Span (to generate a new wo each month), and  Threshold Time Span how many days ahead you want it to generate.
  2. In the first workorder item enter something like "1st week service" and in that workorder item create a Scheduled Users record with the Start Date same as the Next Service Date Sept 1 2008 8AM selecting the scheduled user and entering Stop Date of Sept 1 2008 9AM etc
  3. Create a second workorder item enter something like "2nd week service" and in that workorder item create a Scheduled Users record with the Start Date Date of Sept 8 2008 8AM selecting the scheduled user and entering Stop Date of Sept 8 2008 9AM etc
  4. Create a third workorder item enter in something like "3rd week service" and in that workorder item create a Scheduled Users record with the Start Date Date of Sept 15 2008 8AM selecting the scheduled user and entering Stop Date of Sept 15 2008 9AM etc
  5. And so on as many workorder items as you want to cover the weeks in any month (note some months may only have 4 "Mondays" and some months may have 5 "Mondays" - so she would have to manually edit some months)
  6. What will happen when the PM generates the workorder is that it will have the multiple workorder items each scheduling the user for the different weeks. And when the PM generates the workorder, it (the PM) will reset itself for the next month (i.e. Next Service Date will be Oct 6 2008 (as that is the first Monday of the month), with the 1st week service Scheduled Users record scheduled Start Date as Oct 6 2008, the 2nd week service Scheduled Users record scheduled Start Date as Oct 13 and so on

- Joyce

AyaNova Sales & Technical Support
http://www.ayanova.com
Post #4216
« Prev Topic | Next Topic »


Reading This Topic Expand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: AyaNova Sales & Support

Permissions Expand / Collapse

All times are GMT -8:00, Time now is 1:22am

Powered by InstantForum.NET v4.1.4 © 2008
Execution: 0.094. 14 queries. Compression Disabled.