Please check out the forum topic http://forum.ayanova.com/Topic4589-95-1.aspx?Highlight=WebResource.axd' and review it as this was an issue with the initial released WBI 5.0.0  and 64 bit computers.

Is the computer you installed WBI 5 on a 64 bit computer?

What version of AyaNova 5 are you using? - log into AyaNova on this same computer where you installed WBI, select menu Help - About AyaNova

What version of WBI 5 was installed? Open Windows Explorer on this computer, move to the C:\Program Files\Ground Zero Tech-Works Inc\AyaNovaWBI5\bin folder and right-click on the GTZW.AyaNovaWBI.BLL.dll file and select Properties and see the version

If the computer where WBI is installed is Vista or higher, also confirm that you have performed each step you performed of http://www.ayanova.com/WBI5webhelp/if_using_vista_or_higher.htm - do be specific (i.e. please do not reply that you "did all the steps" - instead specifically what of #1, what of #2, etc. Sometimes a step can be accidently overlooked, and by confirming each step and writing it in your reply, the missed step can be seen that it needs to be done)

Do post back in reply to the questions above, as well if you do resolve the issue based on the info from that forum topic, what it was that you did.

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com

Please always provide specifics when replying. "I've tried tha previous post on the issue....did not fix the issue" does not provide what you actually specifically did which I would need to help you troubleshoot why this is occurring.

Do note that a computer that is 64 bit is not dependant on the operating system - you could have a Windows 2003 64 bit computer or you could have a Windows 2003 32 bit computer.

Thank you for providing the About information for AyaNova and the version of the AyaNovaWBI.Bll.dll file. You will note that your AyaNova is version 5.0.0.0 whereas your WBI is version 5.0.2.0.  You need the latest version of AyaNova installed before running WBI.

A. Refer to http://forum.ayanova.com/Topic4620-96-1.aspx and update your AyaNova to the latest 5.0.2.0 - as per its steps you do update every computer.

B. Once AyaNova is updated to 5.0.2.0 and confirmed updated on every networked computer, then load your WBI 5.0.2.0 Url and login.

C. If your WBI now loads correctly, do post back here to let me know.

D. If your WBI still encounters the exact same message, do the following:

1. Shut down the Default Web Site of your IIS and then uninstall WBI via Add/Remove Programs
2. Now be sure to document each step you do, everything you enter, etc as you do it so that if after the following steps you still are encountering an issue, you will post in your reply each and every step you performed so that I can help.
3. Confirm the version of AyaNova - is it is the latest version?
4. If so then proceed through the WBI installation steps http://www.ayanova.com/WBI5webhelp/wbi_server_installation.htm and the WBI configuration steps http://www.ayanova.com/WBI5webhelp/wbi_server_configuration.htm documenting each step you perform with specifics exactly what you do (what yiou enter, what you select, what you see, and that each step completes successfully exactly as it says in the step) up to the point where you enter what WBI url on your Windows 20003 server performing step #2 of the WBI Testing http://www.ayanova.com/WBI5webhelp/wbi_server_testing.htm
5. If WBI logs in fine, great - continue on with the WBI testing
6. If WBI gives you the exact same error, be sure to post exact specifics on each step you performed of the WBI installation, configuration and testing up to that point -  what you entered, what you selected, what you see, and that each step completed successfully

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com

Sorry for the delay in posting. I've installed 5.0.2.0 as requestd and am still having the same error as posted earlier

Details:

Server Error in '/' Application.

---

'~/Telerik.Web.UI.WebResource.axd' is missing in web.config. RadScriptManager requires a HttpHandler registration in web.config. Please, use the control Smart Tag to add the handler automatically, or see the help for more information: Controls > RadScriptManager

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.InvalidOperationException: '~/Telerik.Web.UI.WebResource.axd' is missing in web.config. RadScriptManager requires a HttpHandler registration in web.config. Please, use the control Smart Tag to add the handler automatically, or see the help for more information: Controls > RadScriptManager

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[InvalidOperationException: '~/Telerik.Web.UI.WebResource.axd' is missing in web.config. RadScriptManager requires a HttpHandler registration in web.config. Please, use the control Smart Tag to add the handler automatically, or see the help for more information: Controls > RadScriptManager] Telerik.Web.UI.RadScriptManager.OnPreRender(EventArgs e) +161 System.Web.UI.Control.PreRenderRecursiveInternal() +80 System.Web.UI.Control.PreRenderRecursiveInternal() +171 System.Web.UI.Control.PreRenderRecursiveInternal() +171 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +842

I am lost for options. Please advise. Thanks

Regards

Indy

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com