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Contract rate not showing for selection in... Expand / Collapse
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Posted 5/20/2009 4:50:09 PM
AyaNova Sales & Support

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NOTE: refer to the latest version of AyaNova quickfix steps or full update steps as this file is no longer needed with the latest version.

Issue:

A contract (i.e. First Contract) has a contract rate (i.e. Gold Service Rate) selected in it, and set to limited to show only contract rates.

A second contract rate (i.e. Second Contract) also has the same contract rate (Gold Service Rate) selected to show in it, and set to limited to show only contract rates.

If a client is set to use the second contract (i.e. Second Contract) , in a workorder for that client, the Gold Service Rate will not show.

Fix:

  1. Make sure you are using AyaNova 5.0.2.0 by checking your Help -> About AyaNova
  2. Exit out of all AyaNova programs (i.e. the AyaNova user interface, network Generator if running, web sites for Data Portal and/or WBI and/or MBI if applicable)
  3. Download the latest file FIX5.0.2.0GZTW.AyaNova.BLL.zip
  4.  Delete the existing GZTW.AyaNova.BLL.dll file dated 4/23/2009 from the C:\Program Files\Ground Zero Tech-Works Inc\AyaNova folder
  5. Use WinZIp to extract the GZTW.AyaNova.BLL.dll file dated 5/20/2009 from the winzip file and place in the C:\Program Files\Ground Zero Tech-Works Inc\AyaNova folder
  6. If AyaNova is networked, replace the GZTW.AyaNova.BLL.dll file in each networked computers AyaNova folder.
  7. If using WBI 5.0.2, on the server in the C:\Program Files\Ground Zero Tech-Works Inc\AyaNovaWBI5/bin  folder, also replace the GZTW.AyaNova.BLL.dll file
  8. Don't forget to restart your AyaNova programs (i.e. Data Portal, network Generator, WBI, MBI etc)


AyaNova Sales & Technical Support
http://www.ayanova.com
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