Job=Client

(needs access to all)Head Office           Warranty Dept.(needs access to all)

        Builder(needs access to jobs)   Builder               Builder                     Builder

        Jobsite                                 Jobsite            Jobsite                 Jobsite

       Job,Job,Job,Job,Job,Job          Job,Job,Job      Job,Job,Job,Job      Job,Job,Job,Job,Job

Hi

I believe you are asking if a Head Office could log in via a web browser via ARAS, and have access to all workorders for Clients assigned to that head office?

In AyaNova CE, a head office logged in view ARAS v2.9 does not have the ability to view service workorders of their assigned clients, or request service for their assigned clients. Only a client with remote web access can log in and view their service workorders and request service for themself.

But this is a feature that we do have on our list to look into adding for the AyaNova v3 WBI (web browser interface) that we will be developing for AyaNova v3.

In this way, a single head office login for remote browser access can be set for a Head Office. When logged in, that user will be able to view data for all clients that are set with this head office as their head office. And that user will be able to request service for any client that is assigned to this head office.

- Joyce

AyaNova Sales & Technical Support

http://www.ayanova.com